Hello Beautiful! FREE SHIPPING AUSTRALIA!
Cart 0

Returns & Exchanges

In the instance that you are not satisfied with your order please contact our team on +61 481 297 085 and let us know.

To obtain a Refund for your Return or Exchange you must meet the following conditions:

  • Items must be returned within 14 days of delivery.
  • Item/s must be in original condition with all labels/tags attached; Please note for hygienic reasons we do not offer refunds or exchanges on earrings.
  • The Invoice must be provided as proof of purchase. Items must be full priced only.

  • Refund’s for Returns or Exchanges will be given in the form of store credit in return of your purchase.

 To obtain a Refund for your return or exchange in the case that you have been sent an Faulty or Incorrect product you must meet the following conditions: 

  • Faulty or Incorrect supplied items must be returned within 14 days of delivery.
  • Faulty or Incorrectly supplied items must be in original condition with all packaging and labels/tags intact.
  • The Invoice must be provided as proof of purchase.
  • Refund’s for Faulty or Incorrect supplied items, will be given in the form of store credit in return of your purchase. 

 Shipping 

Return postage for Returns or Exchanges will be at your own expense, we require you to return the items in the same packaging. Shipping costs are non-refundable. If you receive a refund in the form of store credit, the cost of return shipping will not be deducted from your refund.We will also not cover the cost of shipping it back to you in the case of a Return or Exchange.

In the case of receiving a Faulty or Incorrectly supplied items; you will have to cover the cost of sending it back and Aora Jewellery will refund you for the cost of return shipping.We will also cover the cost of shipping it back to you.

We encourage you to return your parcel via registered postal services as all returned parcels remain the responsibility of the purchaser until received by Aora Jewellery.

To return your product mail it to:

19/96 Guildford Rd

Mount Lawley,

Western Australia 6050 

Australia